Frequently Asked Questions
Everything you need to know about shopping with KOMODO Plaza.
What is your shipping policy?
We offer worldwide shipping with standard and express options. Standard shipping typically takes 5-10 business days, while express delivery arrives within 2-4 business days depending on your location.
How do I return or exchange an item?
If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. Products must be unworn, unwashed, and in their original packaging with tags attached.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to follow your package's journey to your doorstep.
What payment methods do you accept?
KOMODO Plaza accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I find my correct size?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for your specific body type.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled fibers, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.